Thank you for choosing SendBusiness.shop, operated by SendBusiness LLC.
We take pride in providing high-quality Corporate Gift Boxes designed for professional gifting, team appreciation, and client engagement.
If you are not fully satisfied with your purchase, please review our return and refund guidelines below.

For any assistance, contact us:
📧 ask@sendbusiness.shop
📞 213-739-0201

1. Returns Eligibility

We accept returns for most unused and unopened gift box items within:

➡️ 30 days from the date of delivery

To qualify for a return:

• Items must be unused and in original condition
• All packaging, inserts, and accessories must be intact
• Product must not show signs of wear or handling
• Proof of purchase (receipt or order number) is required

Items failing inspection may be denied.

2. Non-Returnable Items

Due to the nature of curated gift boxes, we cannot accept returns for:

• Opened or used items
• Customized or personalized gift boxes
• Food or perishable items (if included)
• Items marked as Final Sale
• Bulk corporate orders (unless defective)
• Gift cards

3. Damaged, Defective, or Incorrect Items

If your order arrives:

• Damaged
• Defective
• Missing components
• Incorrect

You must contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos or videos of the issue
• A brief explanation

We will provide a replacement, store credit, or full refund at no cost to you.

4. Refund Process

After we receive and inspect your returned item:

• We will notify you of approval or denial
• Approved refunds will be issued to your original payment method

Refund Processing Time:

3–7 business days, depending on your bank or card issuer.

5. Return Shipping Costs

✔ SendBusiness Covers Return Shipping

If the product is defective, damaged, or incorrect.

✔ Customer Covers Return Shipping

If returning due to:

• Change of mind
• Wrong item ordered
• No longer needed
• Preference-based reasons

6. Order Cancellations

Orders can be canceled within 12 hours of purchase.
If your order is already being processed or shipped, cancellation may not be possible.

You may still request a return after receiving the item (if eligible).

7. Exchanges

Exchanges are available only for defective or incorrect items.
For all other reasons, please complete a return and place a new order if desired.

8. Late or Missing Refunds

If your refund has not arrived:

1. Check your bank account
2. Contact your credit card provider
3. Contact your bank

If you still need assistance, email ask@sendbusiness.shop.

9. Contact Us

For returns, refunds, or support:

SendBusiness LLC
130 S. Alexandria Ave, Apt 108
Los Angeles, CA 90004
📧 ask@sendbusiness.shop
📞 213-739-0201
🌐 https://sendbusiness.shop