INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?

You can reach us anytime by emailing ask@sendbusiness.shop or by calling 213-739-0201.
We typically respond within 24–48 hours.

What are your customer service hours?

Our support team is available:
Monday–Friday, 9 AM – 6 PM (PST)
Emails may be sent anytime; we reply during business hours.

Where are you located?

SendBusiness LLC
130 S. Alexandria Ave, Apt 108
Los Angeles, CA 90004

This is our administrative office only — we do not offer in-person service or product pickup.

I have an issue with my order. What details should I provide?

To help us resolve your issue quickly, please include:

  • Your order number

  • Your full name

  • A description of the issue

  • Photos or videos (if the product arrived damaged, defective, or incorrect)

Send all details to ask@sendbusiness.shop.

How long does it take to get a response?

Most inquiries are answered within 24–48 hours.
Delays may occur during weekends or holidays.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS